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Exchange Server 2010 : Managing Details Templates

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12/1/2010 9:02:24 AM

Some companies need to change the information users see for users, groups, public folders, mailbox agents, and contacts in the address list. At times an organization might not want users to see certain data when viewing a contact. For example, Contoso has decided to not allow a user's title to be shown in the address book. The Contoso IT department was able to remove the Title label and Title fields by using the Details Templates Editor to edit the US English User template, as shown in Figure 1.

Figure 1. Editing the Contact template


Keep in mind that the Details Templates Editor does not have an Undo key, so if you make a change by accident or change your mind, you must exit without saving the changes; otherwise, you will need to restore the template. If you perform a restore, all customization is lost and the template is restored to its original configuration. Most changes or customizations can be done via drag and drop, which makes this a simple task for even an entry-level Exchange administrator. Keep in mind that the Details template must be modified for each language that any user may view the address list in.

The Details Template Editor will allow customization on the client-side GUI and allows for the editing of the following Outlook objects:

  • Public Folders

  • Groups

  • Contacts

  • Users

  • Mailbox agents

  • Search dialog boxes

Before users or groups can use the Details Template Editor, they must be assigned Organization Management permissions. For more information about using the Details Template Editor, see http://technet.microsoft.com/en-us/library/bb124525.aspx.

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